NOC Services

Our NOC Services add Monitoring and Support for your infrastructure, systems and system applications, enabling your organisation to focus on your business and ambitions.

NOC Services

Our NOC Services add Monitoring and Support for your infrastructure, systems and system applications, enabling your organisation to focus on your business and ambitions.

Routine, day-to-day system management is important to ensure the operational efficiency of your organisation’s infrastructure, systems and system applications, but how much time and money do you ideally want to be spending on it?

If you’d prefer to focus your skilled staff and resources on high-value services and strategic growth, then Flexiion MSP’s NOC Services could provide you with the opportunity to further optimise how you manage, monitor and maintain your infrastructure and systems.

Monitoring provides your infrastructure with a first line of defence to ensure maximum uptime.

  • 24 x 7 x 365 infrastructure, system and system application monitoring
  • Auto-remediation to attempt automated resolutions
  • Monitored by engineers for rapid intervention and resolution

Support Desk offers an inbound service for you to raise and resolve support tickets.

  • Working hours, extended hours and 24 x 7 x 365 options available.
  • Customer portal, E-mail and phone options available.
  • Engineer run for speedy resolution.

System & System Application Management provides management services to proactively ensure the smooth and reliable running of your infrastructure, systems and system applications.

  • Operating System updates / upgrades and maintenance
  • System Application updates / upgrade and maintenance (e.g. Web Servers, Databases etc)
  • Pro-active programme to ensure smooth operations of infrastructure

To see what Systems and System Applications we support, please click here.

Get in touch
Get in touch and let's see how we can help you.

NOC Service Options

Bronze
Price From £60 per month
Silver
Price From £75 per month
Gold
Price From £90 per month
Windows logo
Windows
linux logo
Linux
Windows logo
Windows
linux logo
Linux
Windows logo
Windows
linux logo
Linux
Hardware Dedicated Servers Virtual Hosts Storage Platforms (NAS & SAN) Network Devices (Firewalls, Switches, Loadbalancers)
Hardware Dedicated Servers Virtual Hosts Storage Platforms (NAS & SAN) Network Devices (Firewalls, Switches, Loadbalancers)
Hardware Dedicated Servers Virtual Hosts Storage Platforms (NAS & SAN) Network Devices (Firewalls, Switches, Loadbalancers)
Virtualisation VMWare Hyper-V
Virtualisation VMWare Hyper-V KVM
Virtualisation VMWare Hyper-V KVM XEN Subject to approval Containerisation
System Applications Web Servers Databases
System Applications Web Servers Databases Orchestration Tools CI / CD Tools
System Applications Web Servers Databases Orchestration Tools CI / CD Tools
Hosting Options Private Dedicated Infrastructure Private / Shared Cloud
Hosting Options Private Dedicated Infrastructure Private / Shared Cloud Public Cloud
Hosting Options Private Dedicated Infrastructure Private / Shared Cloud Public Cloud On-Prem Subject to approval
Management Security Updates Regular Updates
Management Security Updates Regular Updates
Management Security Updates Regular Updates Optimisation
Monitoring Remote Monitoring and Alerting Performance Monitoring (7 day history)
Monitoring Remote Monitoring and Alerting Performance Monitoring (14 day history)
Monitoring Remote Monitoring and Alerting Performance Monitoring (30 day history)
Proactive Fault Response 24 x 7 x 365
Proactive Fault Response 24 x 7 x 365
Proactive Fault Response 24 x 7 x 365
Service Desk Availability 9am - 5pm * UK Time
Service Desk Availability 8am - 6.30pm * UK Time
Service Desk Availability 24 x 7 x 365 * UK Time
SLA Initial Response - 8 hours Target Fix time - 24 hours
SLA Initial Response - 4 hours Target Fix - 12 hours
SLA Initial Response - 2 hours Target Fix - 8 hours
Service Channels Support Portal E-mail
Service Channels Support Portal E-mail
Service Channels Support Portal E-mail Phone
Extras DNS Managment
Extras DNS Managment
Extras DNS Managment Additional Logging
Bronze
Price From £60 per month
Windows logo
Windows
linux logo
Linux
Hardware Dedicated Servers Virtual Hosts Storage Platforms (NAS & SAN) Network Devices (Firewalls, Switches, Loadbalancers)
Virtualisation VMWare Hyper-V
System Applications Web Servers Databases
Hosting Options Private Dedicated Infrastructure Private / Shared Cloud
Management Security Updates Regular Updates
Monitoring Remote Monitoring and Alerting Performance Monitoring (7 day history)
Proactive Fault Response 24 x 7 x 365
Service Desk Availability 9am - 5pm * UK Time
SLA Initial Response - 8 hours Target Fix time - 24 hours
Service Channels Support Portal E-mail
Extras DNS Managment
Silver
Price From £75 per month
Windows logo
Windows
linux logo
Linux
Hardware Dedicated Servers Virtual Hosts Storage Platforms (NAS & SAN) Network Devices (Firewalls, Switches, Loadbalancers)
Virtualisation VMWare Hyper-V KVM
System Applications Web Servers Databases Orchestration Tools CI / CD Tools
Hosting Options Private Dedicated Infrastructure Private / Shared Cloud Public Cloud
Management Security Updates Regular Updates
Monitoring Remote Monitoring and Alerting Performance Monitoring (14 day history)
Proactive Fault Response 24 x 7 x 365
Service Desk Availability 8am - 6.30pm * UK Time
SLA Initial Response - 4 hours Target Fix - 12 hours
Service Channels Support Portal E-mail
Extras DNS Managment
Gold
Price From £90 per month
Windows logo
Windows
linux logo
Linux
Hardware Dedicated Servers Virtual Hosts Storage Platforms (NAS & SAN) Network Devices (Firewalls, Switches, Loadbalancers)
Virtualisation VMWare Hyper-V KVM XEN Subject to approval Containerisation
System Applications Web Servers Databases Orchestration Tools CI / CD Tools
Hosting Options Private Dedicated Infrastructure Private / Shared Cloud Public Cloud On-Prem Subject to approval
Management Security Updates Regular Updates Optimisation
Monitoring Remote Monitoring and Alerting Performance Monitoring (30 day history)
Proactive Fault Response 24 x 7 x 365
Service Desk Availability 24 x 7 x 365 * UK Time
SLA Initial Response - 2 hours Target Fix - 8 hours
Service Channels Support Portal E-mail Phone
Extras DNS Managment Additional Logging